A avaliação dos sistemas de comunicação interna: um método para a compreensão da comunicação nas organizações

David Hernández García

Resumo


O presente artigo faz uma revisão da conceptualização
da comunicação nas organizações e propõe bases para uma visão
compreensiva dos sistemas de comunicação interna de uma
organização a partir de bases diagnósticas. Propomos, como
base para a compreensão, que o sistema de comunicação interna
é constituído pelo conjunto de práticas e procedimentos estabelecidos
pela organização para intercambiar informação, estabelecer
consultas e transmitir ordens aos funcionários sobre distintos
objetivos de diferentes níveis, por distintos canais e sentidos.

Palavras-chave: Comunicação organizacional, comunicação
interna, compreensão da comunicação interna, sistema


Palavras-chave


Comunicación organizacional; Comunicación interna; Comprensión de la comunicación interna; Sistemas de comunicación; Teoría y Epistemología de la Comprensión

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Referências


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